Politica de envios

Thank you for choosing Hugo Poedagar. Below, you will find our shipping policy outlining the terms and conditions for the shipment of your orders.

United States Order Processing and Shipping Times:

Shipping Name Order Processing Time Order Transit Time Cost
FedEx / DHL 
1-2 Business Days 5-12 Business Days
Free
USPS Priority
1-2 Business Days  5-12 Business Days  
Free
    International Order Processing and Shipping Times:

    Shipping Name Order Processing Time Order Transit Time Cost
    DHL Express Shipping 1-2 Business Days 5-12 Business Days
    Free
    Priority DHL Express Shipping 1-2 Business Days 5-12 Business Days  
    Free

     

    International Countries: United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, Ireland, Italy, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, South Africa, Iceland, Greece, Japan, Saudi Arabia, Romania, Serbia, Slovakia, Slovenia, Bulgaria, Croatia, Hungary, Liechtenstein, Luxembourg

    Order Tracking:

    • Once your order has been fulfilled and shipped, a tracking number will be provided to you via email. This will allow you to monitor the status and progress of your shipment.

    Cancellation Policy:

    • If you wish to cancel your order, please contact us via email at support@poedagarhugo.com within 24 hours of placing your order. We will do our best to accommodate your request; however, orders that have already been processed and shipped cannot be cancelled.

    Contact Information:

    • For any inquiries or assistance regarding your order, please feel free to contact us at support@poedagarhugo.com. Our customer service team is available to assist you during our business hours.

    By placing an order with Hugo Poedagar, you agree to adhere to the terms and conditions outlined in this shipping policy. We strive to provide you with the best shopping experience possible, and we appreciate your understanding and cooperation.